Terms & conditions regarding submission of the contact or booking inquiry at our website Sinnersinc.dk

First of all thank you for showing interest in us. And thank you for taking your time to read these terms & conditions.


1.1 Prepayment when booking

Your final booking date(s)/appointment(s) for your tattoo can only be locked and verified/completed when we are in possession of a correct agreed on, and payed amount in prepayment. We cannot guarantee any dates for your booking before we have verified that your prepayment is in our possession.

The prepayment will be withheld until your last booking/appointment and deducted/subtracted from your last payment of the last booking/ appointment. As long as you have bookings with us, we will hold on to your prepayment.          

The prepayment is a non-refund payment as we only wish to book with dedicated clients. If you by any reason are unable to make your scheduled appointment(s)/booking(s), please get in contact as soon as possible to cancel or to reschedule. You must get in contact with us at least 10 days before your appointment/booking to cancel or reschedule. If you try to reschedule less than 10 days prior to your appointment, we reserve the right to cancel and withdraw your prepayment, which means you will lose it, and you will have to pay a new prepayment for any future appointment(s) / booking(s). If you wish to cancel your appointment(s)/booking(s), the prepayment can only be returned as a gift voucher/certificate to our studio with a 2-year expiration, but only if it is cancelled a minimum of 10 days prior to your scheduled booking/appointment.

Prepayments can be paid in the store/studio with cash, credit card or Mobilepay, or transferred via Mobilepay or bank transfer from anywhere.

If you are an international client, but are unable to transfer via bank, please get in contact and we will try to find another solution.        

1.2 Tattoo Design

Any design of a tattoo is owned by a tattoo artist. The design will be presented to you at the immediate start of an appointment / booking. If you do not accept the design, you will not be charged for the day, but any prepayment will not be refundable.

Remember that you can always, for free, get in touch and have your personal data deleted from our servers and systems, in addition to the information required for us to store by law.

1.3 Tattoos are not refundable

There is by nature no right of withdrawal or return nor refunds in respect of a tattoo.


2.1 Your personal data / information

Privacy is a high priority at Sinners Inc ApS. Therefore, we have prepared a policy for how Sinners Inc ApS ("we" or "us") processes your personal information.

To book with us, you must register with the following personal information:

  • Full name
  • Date of birth
  • Address (including zip code and country)
  • Mobile Number
  • Email address

The above information will be required for any registration.

In addition, you also have the opportunity to voluntarily upload a profile picture of yourself in our system. You can at any time delete or change the picture by logging in to your profile here: https://app.geckobooking.dk/site/index.php?icCode=dc3860146d2dc1aa1596f63bdfb3a870b4180&sPage=customer_information. We only use your profile picture to improve our service and our communication with you, especially when we meet in person.  

As registered in our systems, you always have the right to object to the registration and you have the right to access what information is registered. Please contact us at persondata@sinnersinc.dk.

The personal information is registered with Sinners Inc ApS and stored for up to 5 years, after which the information is deleted, unless after this period an active customer relationship remains, where it may be in the customer's interest that we store the information and use the information in question, or if the customer has consented to the information being stored longer. We do not store customer information encrypted, but file transfer is encrypted. Storage is done in collaboration with our hosting partner Gecko ApS (GECKO ApS Silkeborgvej 758 8220 Aarhus CVR no .: 29 51 70 96). All information is confidential and belongs only to us.

2.2 Purpose

We collect the information for the following purposes.

To be able to…:

  • process your booking, including your personal data, as it is necessary for us to be able to make an appointment / booking or process your inquiry, and to be able to perform the desired tattoo in accordance with the laws governing tattoos in Denmark on this (see Article 6.1.b of the Personal Data Act).
  • We specifically refer to section 9 of the "Tattooing Act", which reads as follows:

§ 9. For each tattoo performed, a registered place of tattoo must retain information on the name and address of the last marketing stage for the tattoo colors / ink used and on the tattoo colors / ink used for the tattoo. The information must be stored at the registered tattoo site in such a way that it can be associated with each tattoo done.

PCS. 2. A registered tattoo establishment shall keep the information referred to in paragraph 1. 1, for 5 years.
PCS. 3. A registered tattoo establishment shall, at the request of the consumer, provide the information referred to in paragraph 1. 1, on the consumer's tattoo.

  • may make subsequent changes to appointments / bookings.
  • send SMS and / or email regarding your reservation or changes and / or cancellations.
  • send follow-up e-mail regarding post-care and healing or relevant information about your tattoo treatment.
  • send e-mail and SMS regarding relevant offers and marketing material and ifm. birthdays of our clients.
  • Statistical usage in general.

Date of birth is recorded to ensure that we can live up to the applicable law, citing  §10 of the Tattoo Law, which reads as follows:

  • §10. Tattooing of a person under the age of 18 is not allowed.

We therefore process your personal data as we have a necessary and legitimate interest in contacting you in the event of any changes in your booking / appointment with us. (See Article 6.1.f. of the Legislative Act).

We process your data if necessary, to comply with other legal obligations, which requires us to collect and process your data in a specific way (see Article 6.1.c of the Legislative Act).

2.3 Other use of your information

In connection with your registration in our system, in addition to being able to comply with the legal requirements mentioned earlier, we also use your information actively to send you more relevant and targeted information. What the individual information is used for (besides email / mobile number) is described below:

2.3.1 Full name

Names are used to improve the quality of our correspondence with you.

2.3.2 Date of birth

Date of birth is used to create an age overview of our customers / clients and thus ensure that our product (s), newsletters and SMSs, as well as sorting of messages and offers, are the most relevant to, and can be targeted to, your age group.

2.3.3 Address

The specified address (including zip code and country) is used to create a geographic overview of our customers / clients and thus ensure that our product (s), newsletters and SMSs, as well as sorting of messages and offers, are the most relevant to, and can be targeted where you live.

Purchase history is used to inform you of other products that may be of interest to you, as well as to allow you to purchase previously purchased products and related items from previous purchases.

Cookie-based behavior history is used for personalized recommendations and service announcements.

2.3.4 Mobile number

By providing your mobile number, you agree to receive:

  • SMS with good offers and promotions as well as news and competitions
  • Service announcements regarding your consent and / or profile as well as your email and purchase history.
  • In addition, behavioral service messages such as product information and other service messages are sent. Additional service SMSs are also continuously being developed, which you also accept.

2.3.5 Emails

By providing your e-mail, you agree to receive e-mails with marketing material related to your bookings, purchases in our store as well as online store and similar products in accordance with the Danish Marketing Act §10 paragraph. 2, including not all but not limited to any of the following types of materials:

  • Emails with information about your appointment (s) / booking (s).
  • Newsletters per email with news, offers, promotions, contests, etc.
  • Service emails, including welcome emails, reminder emails, and emails containing items and / or categories of interest that you have shown interest in.
  • Targeted messages via Facebook and Instagram, including news, offers and contests.
  • In addition, behavioral messages such as unfinished bookings, product information and other targeted service messages can be sent. Additional service emails are sent on an ongoing basis, which you also accept.
  • Customer satisfaction / customer experience emails.

2.4 Storage of your Information

We store your registration for our newsletter as well as the SMS service, as well as the information you provide when you sign up and when you update your profile, for example in the case of competitions. At the same time, we record available information about your purchases. We use this information to best target the information we send to you. The information is used solely for marketing purposes and is never disclosed to any third party without your consent.

You can request access to the personal information we have registered about you at any time and request that they be deleted or corrected if they are incorrect or you wish to delete them. If you withdraw your consent however, retaining your personal information will not affect the legality of the collection and processing prior to the withdrawal of consent. Similarly, the retention of information required by law to keep us cannot be erased or altered and your consent in this regard cannot be withdrawn.

Personal information collected from you is used only for the purposes for which the information is collected, unless we first request permission to use the information for other purposes prior to such use. We collect information about you and your interests on our pages and our apps for your own purposes. This can be both active and passive. With regard to your behavior, third-party tools are used to track and track your behavior on websites and other own media, e.g. our apps.

We may be forced to disclose personal information collected from you due to legal requirements, e.g. in connection with a court decision or testimony or in response to a specific request from a public authority.

The Complaints Office in Denmark is the Data Inspectorate.

2.5 General

These terms and conditions cover all website apps and other sales channels owned and / or managed by Sinners Inc ApS. Sinners Inc ApS is required to protect your personal information online in accordance with the Personal Data Act.

Changes to these terms may be made on an ongoing basis without your prior consent. Therefor remember to read the terms regularly. If you have a question about your personal information, please contact us at persondata@sinnersinc.dk.

2.6 Terms and conditions for competitions at Sinners Inc ApS

The information you provide in connection with contests on our sites is stored and used in the same way and for the same purpose as mentioned above and to contact the winners.

2.7 Ownership and data processing

Below you can get an overview of who has access to your information.

The data owner of all data collected is Sinners Inc ApS, Randersvej 27 8200 Aarhus N, Denmark, CVR: 35866132, TEL: 25131323, E-MAIL: info@sinnersinc.dk

Your information may be shared, forwarded and left within Sinners Inc ApS, in addition we may disclose or transfer your personal information to the following recipients:

  • Public authorities - to comply with our legal obligations or rights under other law or as required by an authority.
  • Auditor/accountant and possibly lawyer and other advisors
  • For IT vendors in operation and maintenance and IT systems, as well as user management and support

Your information is stored in the EU (European Union) and the European Economic Area ("EEA"). If we transfer your information to third-party data processors, this will be done within the framework of the Privacy Policy that protects privacy.

2.7.1 Data Processors on behalf of Sinners Inc ApS include:

Storage and processing of your data is done in collaboration with our hosting partner Gecko ApS (GECKO ApS Silkeborgvej 758 8220 Aarhus CVR no .: 29 51 70 96). All information is confidential and belongs only to us.

If there are other relevant products and partners in the future, we will use this consent to inform you and ask you if you would like to update your consent or data about you.

You also give us your consent to process your bookings / appointments, purchases and behavioral data for customer profiling in order to be able to target offers and communications to the individual customer as best as possible.

The following groups of employees have access to the registered information: administration and accounting. Our servers and statistics systems are handled by our IT vendors. This information is held by Sinners Inc ApS and will only be used in connection with the company or related companies for this company. Any third party companies have access to all personal information only through us and about our business. We will not sell or redistribute personal information to a third party unrelated to or working with our companies.

2.8 Your Consent and Your Rights

If you wish to exercise your rights - as described below - or if you have any questions, please contact us on phone 25 13 13 23 or via e-mail persondata@sinnersinc.dk

2.8.1 Your consent

Your consent is voluntary and you can withdraw it at any time by contacting us.

If you choose to withdraw your consent, it will not affect the legality of our processing of your personal data on the basis of your previously notified consent and until the date of withdrawal. Therefore, withdrawing your consent will not be effective until then. It also does not affect the processing of personal data processed on another basis.

2.8.2 Your rights

The right to oppose direct marketing:

We only perform direct marketing, including profiling, if we have received your consent. If you wish to revoke your consent and thus opt out of direct marketing, we will no longer process your personal information for this purpose.

2.8.3 Right of access

You have the right to gain insight into what personal data we have recorded about you.

2.8.4 Right to get corrected data

You have the right to request that your personal data be corrected if incorrect, including the right to complete incomplete information. Remember you can always log in and correct your information here: https://app.geckobooking.dk/site/index.php?icCode=dc3860146d2dc1aa1596f63bdfb3a870b4180&sPage=customer_information

2.8.5 Right to delete data

You have the right to delete the personal data we process except in the following situations:

  • If you made a purchase, we store your personal information in connection with your transaction, cf. the Accounting Act.
  • If you request to delete personal information in connection with an ongoing order or reservation, please know that we cannot process your request.
  • If you request the deletion of personal information that we are required by law to collect, process and store.
  • Other legal exceptions

2.8.6 The right to receive limited data processing

You have the right to request that we limit the processing of your personal data.

2.8.7 The right to object to our processing of data

You have the right to object to the use of your personal data based on our legitimate interests. We will not continue to use your personal information, unless we can demonstrate a thorough cause for their use, that violates your interests and rights and / or on legal grounds.

2.8.8 Right to transfer data

You can also contact us if you want to hear about your data portability options.

We do not process personal data (profiling) automatically.

2.8.9 Submission of a complaint

If you wish to file a complaint regarding our processing of personal data, please contact us at persondata@sinnersinc.dk. You also have the opportunity to appeal to the Data Inspectorate, Borgergade 28, 5th floor, 1300 Copenhagen K., phone 3319 3200, e-mail: dt@datatilsynet.dk.

2.9 Use of cookies

On our site (sinnersinc.dk) we collect cookies to investigate how the site is used, with the aim of improving the usability of our site. The information in the statistics is anonymized and cannot be assigned to named users. Google Analytics collects traffic data on sinnersinc.dk.

Read more about our cookie policy here: https://www.sinnersinc.dk/cookiepolicy , where we review what a cookie is, among other things.

2.10 Updating our Privacy Policy

We take good care of your personal data, so we may need to update this privacy policy. You can always find the latest version by logging into your profile here: https://app.geckobooking.dk/site/index.php?icCode=dc3860146d2dc1aa1596f63bdfb3a870b4180&sPage=customer_information

Conditions apply per: 23/02/2020